Located in Sydney, Australia, a service office in Hong Kong and a secure design, development and manufacturing centre located in Shanghai, China; Graceful’s strategic position supports the provision of ‘value for money’ solutions tailored for its customers with a commitment to continuously improve operations and meet and exceed industry benchmark levels of customer support, manufacturing services and most importantly quality with the products and services that are delivered to the highly specialised market.

The Australian management team possesses over 20 years experience in complex garment design and manufacturing; and acknowledges the importance of quality assurance (QA), quality control (QC) and continuous improvement. As a result, the company is 100% committed to a total quality management (TQM) system to ensure that the manufactured products are delivered to meet or exceed the agreed product specifications.

Graceful has implemented a total quality management (TQM) system that is compliant and is continually reviewed under rigorous audit intervals according to the ISO9001:2008 standard by a globally recognised standards body.

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